clienttestimonials
Claires Court School
As a busy Holiday Club with over 1000 families registered and attendances of 150 children most days we were overwhelmed with the administrative work required to process bookings. After a busy summer 2015 we concluded that we urgently needed to find a suitable solution to reduce the increasing administrative time! After some research Ayrmer Software seemed to provide the only solution that was the best fit for our operation. After a trial of their CoB and participation in a remodelling of the system, we felt we were really feel in control of the booking system which has allowed us to offer a better service to our customers.
The service offered by Ayrmer allowed us to customise the Customer interface to match our website and other School branding which was very important and gives customers a more seamless transfer to the booking system.
We launched the system for the Summer holidays, our busiest holiday period and not an ideal time for introducing a new system. That said, the system has worked brilliantly, any teething problems were quickly and efficiently resolved through the Ayrmer Management Help System and if required Ayrmer staff were also incredibly helpful in problem solving with us.
Two weeks to go before the holiday starts and the system has worked really well. Our bookings are already exceeding last years at this stage and I do feel this is directly as a result of the far more accessible and user friendly new system. More importantly the booking process requires minimal time from our administration team.
Ayrmer CoB has been a great investment for our Extended Care provision. Not only has it saved time in reducing administration hours, it has also provided the opportunity to increase business and therefore increase our turnover.
Lynne Constantine (Business Development Manager)
Claires Court School
Elburton Primary School
We launched COB in an attempt to save on back office administration processing and reduce the amount of bad debt. Despite the initial teething problems (not caused by the software [Cob] but parents not doing as asked) it has saved time, money and reduced the amount of bad payers. Parents love the flexibility the system offers and the fact they can see what they have booked and paid for. The support from Ayrmer Software has been amazing. They are always happy to help and find a solution to our unusual situations. I would recommend the system.
Helen Sherriff (Business Manager)
Elburton Primary School
Elloughton Primary School
I am delighted to advise that since we have used the COB system, our schools income has increased significantly for our Before & After School Club. The school no longer have debts for the Club which they have to write off after chasing and justifying invoices to parents.
The system has reduced the workload by approximately 5 hours per week - we employed someone to book, invoice and collect income, which has now reduced to reconciling childcare vouchers only against COB which takes about 20 minutes. This has saved us about £150 per month in salary.
Parents used to query bookings when they received a costly invoice at the end of the month, but because the system is 'pay as book' and parents can pay for one session at a time, this issue has completely been resolved. Parents pay immediately so there are no outstanding invoices to chase and no unpleasant conversations to be had.
Safeguarding has improved as registers are accurate.
Both the parents and the school love the efficiency and ease of using COB.
Carol Churchill (School Business Manager)
Elloughton Primary School
Greenhill Primary School Sheffield
We have been using Ayrmer Software's on-line booking system [CoB] for over a year now. The initial set up of the system was very straightforward and we received excellent support during this period. Parents love the system, as it is so quick to book children into clubs with a few clicks. We, as a school, are more than happy with the generic system as it meets most of our needs. The company are very good at prompt replies to technical queries.
Janet Chapman (After School Club Manager)
Greenhill Primary School Sheffield
Hill West Nursery and Primary School
... as always fantastic support from you. This is a great after school booking system which is very user friendly. Would definitely recommend.
Francesca Yates (Business Manager)
Hill West Nursery and Primary School