Claires Court School Â – based in Maidenhead – Â launched their new after school club booking system recently, implementing The Childcare on-line Booking (CoB) system, to replace their legacy booking system. Ayrmer Software extended the current functionality to enable the school to retain itsâ€™ branding with customisable styling of the user interface and also integrated a new Payment Gateway API (WorldPay) as part of the launch.
As a busy Holiday Club with over 1000 families registered and attendances of 150 children most days we were overwhelmed with the administrative work required to process bookings. After a busy summer 2015 we concluded that we urgently needed to find a suitable solution to reduce the increasing administrative time! After some research Ayrmer Software seemed to provide the only solution that was the best fit for our operation. After a trial of their CoB and participation in a remodelling of the system, we felt we were really feel in control of the booking system which has allowed us to offer a better service to our customers. The service offered by Ayrmer allowed us to customise the Customer interface to match our website and other School branding which was very important and gives customers a more seamless transfer to the booking system. We launched the system for the Summer holidays, our busiest holiday period and not an ideal time for introducing a new system. That said, the system has worked brilliantly, any teething problems were quickly and efficiently resolved through the Ayrmer Management Help System and if required Ayrmer staff were also incredibly helpful in problem solving with us. Two weeks to go before the holiday starts and the system has worked really well. Our bookings are already exceeding last years at this stage and I do feel this is directly as a result of the far more accessible and user friendly new system. More importantly the booking process requires minimal time from our administration team. Ayrmer CoB has been a great investment for our Extended Care provision. Not only has it saved time in reducing administration hours, it has also provided the opportunity to increase business and therefore increase our turnover.
Lynne Constantine (Business Development Manager)
Claires Court School